Managed IT Services

With our managed IT Services, you can focus on growing your business while we handle the technical aspects. Our dedicated team of IT experts will proactively monitor your systems, address issues promptly, and provide strategic guidance to optimise your IT infrastructure. Experience the peace of mind that comes with reliable and efficient IT support. Partner with Ripple Technology Solutions for Managed IT Services that align with your business goals.

Microsoft 365 Management: With help from our IT experts you can implement the use of Microsoft 365 to manage services. We will ensure your business is leveraging all the capabilities of Microsoft Office apps including, Exchange Online, SharePoint, and Teams. This will enable seamless collaboration and enhanced productivity across your organisation.

Microsoft Teams Integration: Streamline your communication and collaboration with Microsoft Teams. We’ll help you unlock the full potential of Teams by configuring channels, setting up meetings, and integrating it with other Microsoft services. Experience seamless teamwork, file sharing, and video conferencing like never before.

Microsoft Intune Management: Safeguard your mobile devices and ensure compliance with our Microsoft Intune management services. We’ll assist you in implementing and managing mobile device policies, securing company data, and simplifying device enrolment, all from a centralised console.

Contact us today to learn more and schedule a consultation with an IT expert.

Proactive Monitoring and Maintenance: We continuously monitor your IT systems to identify and resolve potential issues before they impact your operations. Our proactive maintenance activities include regular updates, patches, and performance optimisations, ensuring that your technology environment runs smoothly and efficiently.

Help Desk Support: Our responsive Help Desk Support team is available to assist you and your employees with any IT-related issues or questions. Whether it’s troubleshooting hardware or software problems, providing guidance on system usage, or addressing network connectivity concerns, we provide prompt and effective support to keep your team productive.

Network and Infrastructure Management: We take care of managing your network infrastructure, including routers, switches, firewalls, and wireless access points. Our experts ensure that your network is secure, properly configured, and optimised for performance, enabling seamless connectivity and data transfer across your organisation.

Server and Endpoint Management: We oversee the management and maintenance of your servers and endpoints, including desktops, laptops, and mobile devices. From setting up new devices to monitoring performance, applying security updates, and managing user access, we ensure that your systems are reliable, up to date, and protected against potential threats.

Data Backup and Disaster Recovery: We implement robust data backup and disaster recovery solutions to protect your critical information. Our experts develop customized backup strategies, perform regular backups, and test data restoration processes to ensure that your data is safe and recoverable in the event of a hardware failure, natural disaster, or cyber incident.

Security and Compliance: Data security is a top priority in today’s digital landscape. We implement comprehensive security measures to safeguard your systems and data, including firewalls, antivirus software, encryption, and access controls. We also assist in adhering to industry-specific regulations and compliance requirements, ensuring that your organisation meets the necessary standards.

Vendor Management: Dealing with multiple technology vendors can be time-consuming and challenging. We act as your single point of contact, managing relationships with various technology vendors on your behalf. We handle vendor communications, procurement, and support coordination, simplifying your IT operations and streamlining the resolution of any vendor-related issues.

Strategic IT Planning: As your trusted IT partner, we work with you to develop a strategic technology roadmap aligned with your business goals. We assess your current infrastructure, identify opportunities for improvement, and recommend solutions that optimise your technology investments. Our expertise and guidance help you leverage emerging technologies to gain a competitive edge.

Our Managed IT Support Services are designed to provide you with peace of mind and ensure the smooth operation of your technology environment. With our proactive approach, 24/7 monitoring, and personalised support, we enable you to focus on driving your business forward while leaving the management of your IT infrastructure to us.

Contact us today to learn more about our Managed IT Support Services and how we can tailor our offerings to meet your organisation’s specific technology needs.